PIMSY Mental Health EHR

RATING:

4.26

(89)

About PIMSY Mental Health EHR

PIMSY EHR is a fully certified electronic health record (EHR) system as well as practice management for midsize companies. The solution offers industry-specific features and the flexibility to customize the system to match each organization's unique requirements in regards to billing, scheduling, note taking, and authorizations. PIMSY is both HIPAA compliant and ONC-ACB 2014 Edition/Stage 2 certified for Meaningful use. The application offers billing cycle management, as well as HR features such as staff renewal tracking and payroll calculations. The Q&A module allows users to generate forms, questionnaires and other documents to match their specific needs. The EHR system offers progress notes, treatment plan and track client medications. PIMSY is best suited ...

PIMSY Mental Health EHR Pricing

PIMSY is offered in three different price tiers: Prime, Professional, and Platinum. Professional offers fully electronic billing, which Prime doesn't. Platinum is ONC-ACB 2015 Edition certified for participation in MACRA / MIPS. Subscriptions for all three plans are offered on both a monthly and annual basis. Contact PIMSY for a detailed, customized price quote.

Starting price: 

$30.00 per month

Free trial: 

Not Available

Free version: 

Not Available

From the portal, your clients can log in remotely and edit items in their chart. PIMSY notifies you that the chart was revised by the patient, so you can always see when they make changes.
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PIMSY Mental Health EHR Reviews

Overall Rating

4.26

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Showing 1 - 5 of 89 reviews

Greta

Company size: 11-50 employees

Industry: Mental Health Care

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

February 2020

Comprehensive-User Friendly Product

Moving out of paper charts was vital to our business success. We can now monitor progress note completion, productivity, expiration dates of required documents, and can pull reports to show outcomes. I'm looking forward to completing our client and staff satisfaction surveys through the Q and A. I'm excited to build Q and As to monitor client progress. I love how client's can sign on the screen so there are fewer forms to manage and upload.

Pros

What I like Most: 1. The PIMSY Team-they make implementation/set up so easy. Trainers are very accessible to address issues. 2. I love how you can set up the record to capture the data required for our specific needs and the reports are very useful. 3. Having the Human Resource personnel file in the system makes tracking of trainings, credentials, and insurance network information easy and accessible. The user profile can be created so staff can access certain items in their personnel file which saves time with our limited resource. 4. The patient portal is comprehensive and user-friendly.

Cons

I wish it can be accessed via a smartphone.

Melissa

Company size: 11-50 employees

Industry: Mental Health Care

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2018

PIMSY is exactly what we needed as a small non-profit agency and behavioral health provider.

Efficiency in billing, accountability in documentation and billing, organized client data management system, electronic health record, improving auditing results.

Pros

We appreciate that PIMSY is able to adapt to our agency's unique needs. With a variety of payment sources outside of the typical self pay and private insurance, PIMSY has been responsive to our requests for custom reports, invoicing, and processes to help streamline our billing. It has enabled us to be more aware of and efficient with our time, and recognize where we need to improve in efficiency and organizational processes. The reviewing and auditing features took us from 80% compliant to 99.8% compliant in one year! Our therapists tell us it is easy for them to document services, and our billing coordinator loves the accuracy in reporting and client data management. The training was flexible and responsive, and everyone we've worked with has been incredibly friendly. As a small not-for-profit, cost was a factor for us. We've gotten a lot of bang for our buck for this system, and it was worth the investment!

Cons

There are so many features, settings, and ways to customize PIMSY, that sometimes the number of buttons, menus, and options can be overwhelming. PIMSY customer support is accessible, helpful, and quick to answer our questions, but sometimes I feel like I have to click 5 menus and twenty buttons before I fix a problem.

Kristine

Company size: 2-10 employees

Industry: Mental Health Care

Time used: Less than 12 months

Review Source 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

1

VALUE FOR MONEY

1

FUNCTIONALITY

3

April 2018

Clunky software

Pros

This product seems to offer good features for billing and notes. There are automatic preset notes for progress reports. It is easy to look at each client's chart/file, it will bring up all notes, demographic info, billing, etc.

Cons

This product can only operate on Windows and it runs VERY slow. You always have to refresh the calendar to make any changes. The phone app is also very old and has very limited features.

Response from LeighAnn

We are sorry you are having a negative experience. Performance of PIMSY and the PIMSY App can vary, depending on a lot of factors, some of which are out of our control. Please contact our support department and we'll be happy to see if we can do anything on our end to make it better for you.

Replied May 2018

Jen

Company size: 11-50 employees

Industry: Mental Health Care

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

January 2020

PIMSY allows our business to grow successfully

When we first began PIMSY was still working on programming secondary claims integration for EDI. Once this was live, it made a huge impact on reducing my time on claims processing.

Pros

PIMSY has allowed our Non Profit the ability to be productive and successful all at an affordable cost. Scheduling, medical records, coordination with Pediatricians and billing in one system is simple. PIMSY's functionality improves every year with insightful integrations that continue to make running a busy mental health office easier. The billing and customer service teams are undeniably amazing!

Cons

PIMSY works hard every year to improve their software and meet the needs of their customers. Understanding the initial build well is critical and taking the time to carefully learn and review options will ease any long term stress.

Reasons for choosing PIMSY Mental Health EHR

PIMSY was the best choice to get one system that could do everything we needed to run our office smoothly. PIMSY is cost effective and conscience of the needs of their customers. Thank you!

Dan

Company size: 1 employee

Industry: Mental Health Care

Time used: Less than 6 months

Review Source: Capterra 

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2017

AN AMAZING PRODUCT WITH AMAZING CUSTOMER SERVICE

PIMSY has been everything I've wanted and more all under "one roof". From client scheduling, billing, tracking, statistics and even sending client reminders. I am so much more efficient in my private practice now and wish I had discovered PIMSY sooner. I love how this product is so customizable and tailored to your specific business needs. This product has SO many options it's almost limitless. There is a learning curve, but the PIMSY staff's knowledge of the product, hands on approach and patience make learning the product much easier. They are with you every step of the way and very responsive when issues arise. The trainers are so personal and attentive, its like white glove service. They even have tutorial videos for additional help! For the last 20 years, I have tracked client payments using cumbersome Excel spreadsheets. Those days are gone, as PIMSY does that and more for me with the click of a mouse. PIMSY provides very detailed reports such as client payments, income for the month, insurance payments yet to be paid etc. as fast as you can click a mouse. One of my favorites is the ability to print a very professional receipt for a client within seconds. Progress notes, treatment plans, reminders of when your License expires or to walk your dog, PIMSY is a Clinician's dream. The fact that it's cloud based means I don't worry about losing my information and I run it off my Surface Book and Desktop computers. If you're searching for a product that does it all, stop and reach out to them, you wont' be disappointed.

Pros

How its completely tailored to what you need and want. Its designed to make you efficient in your day to day activities.

Cons

The learning curve. But, there's no way to have such a product with all of the options and customization without a learning curve.

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