PIMSY Mental Health EHR Software

PIMSY Mental Health EHR Software

Find out more:

Find out more:

About PIMSY Mental Health EHR

PIMSY EHR is a fully certified electronic health record (EHR) system as well as practice management for midsize companies. The solution offers industry-specific features and the flexibility to customize the system to match each organization's unique requirements in regards to billing, scheduling, note taking, and authorizations. PIMSY is both HIPAA compliant and ONC-ACB 2014 Edition/Stage 2 certified for Meaningful use. The application offers billing cycle management, as well as HR features such as staff renewal tracking and payroll calculations. The Q&A module allows users to generate forms, questionnaires and other documents to match their specific needs. The EHR system offers progress notes, treatment plan and track client medications. PIMSY is best suited ...

PIMSY Mental Health EHR Pricing

PIMSY is offered in three different price tiers: Prime, Professional, and Platinum. Professional offers fully electronic billing, which Prime doesn't. Platinum is ONC-ACB 2015 Edition certified for participation in MACRA / MIPS. Subscriptions for all three plans are offered on both a monthly and annual basis. Contact PIMSY for a detailed, customized price quote.

Starting price: 

$30.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Close

Image 1 of 6

Client demographics

PIMSY Mental Health EHR User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 89 reviews

Darrell

Company size: 51-200 employees

Industry: Hospital & Health Care

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2020

Excellent affordable option for Electronic Health Record Software

Customer service is very responsive. Overall great organization to work with. I've gotten to know several of the support staff and each have their own areas of expertise in PIMSY. So I know who to reach out to for certain issues. The organization is small enough to provide personalized attention to our needs yet large enough to handle the EHR needs of our organization.

Pros

Software is geared toward mental health providers . It is also very flexible and can be customized. If they don't have it, just ask. They will try to accommodate.

Cons

Sometimes get screen freeze or lock ups. It's rare and I don't know if this issue is PIMSY or something else.

Reasons for choosing PIMSY Mental Health EHR

Mostly because of the robustness of the system and the affordability . We are also aware of other organizations in the area who use PIMSY and are pleased.

Reasons for switching to PIMSY Mental Health EHR

Need for additional capabilities, to connect with the Health Information Exchange, and to move to a cloud based system.

Jihan

Company size: 11-50 employees

Industry: Mental Health Care

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2020

Pimsy review, a user friendly platform with outstanding customer service

WE LOVE THE PIMSY TEAM!!! We have had great customer service and though we have had some difficulites with launching (do to maine care) the PIMSY team was so supportive and helpful. [SENSITIVE CONTENT HIDDEN] has been able to meet with us multiple times a week, through meetings and emails and she has helped us to build and customize the system to our needs! [SENSITIVE CONTENT HIDDEN] IS A SUPERSTAR, Thank you [SENSITIVE CONTENT HIDDEN]!! [SENSITIVE CONTENT HIDDEN] have also been instrumental in our PIMSY journey. We have learned so much from this team, it makes PIMSY so much easier to navigate when you fully comprehend all aspects of the platform.

Pros

Pimsy has been great for our company as we have been able to build custom documents that fit the needs of our clients. We enjoy being able to be power users and manage all of our employees and easily assist them when they are in need of help. We like being able to be mobil in the commumity while using pimsy portal. When working with clients it has increase productivity as employees are easily able to access documents they need during sessions or care coordination meetings. They layout of PIMSY has been user friendly and employees have been able to easily navigate the system.

Cons

PIMSY freezes quite often, there have been glitches that development has not yet been able to fix, but they have tried hard to help us. We are on the professional platform, which is nice but PIMSY continually reminds that we could have the Platnium, but we just can not afford it. The portal is hard to navigate and employees are not always able to capture signatures.

Reasons for choosing PIMSY Mental Health EHR

Some of the leadership have a history of usinig PIMSY in their past work expeirence and enjoyed the platform.

John

Industry: Mental Health Care

Time used: Less than 2 years

1

Ease-of-use

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

April 2016

Daily work use for well over 1 year doing scheduling and note keeping

Pros

Not much. The back-end billing function for 3rd party payers is OK - but any other billing process -like product sales, our EAP program services, worker's compensation clients and consulting services are needlessly cumbersome. - and have resulted in us using a different billing system altogether resulting in other inconveniences and inefficiencies. Other people using this for scheduling have a similar experience.

Cons

At purchase we were promised an electronic transfer of existing client base- then after told after it would create so many problems, it would be better to hand enter all existing clients which number in the 1,000s and cost us both time and money. Attempts to fix bugs of which there are many are typically ignored. Some bugs - occasionally the program tries to force scheduling of clients on a weekly basis; when entering more than one diagnostic code, much of the time one or more code does not enter on the first c try, requiring reopening of the function and starting over; the calendar change is slow and inconsistent often jumping over months. The program is very slow - often slower with each upgrade as they add code. Occasionally the changes limit functions requiring us to use work-around practices - for example, we are unable to schedule groups efficiently.

Laudwayne

Company size: 11-50 employees

Industry: Mental Health Care

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2020

Very Happy with PIMSY EHR

So fare our experience with PIMSY EHR have need great, since we started using PIMSY getting things done both in and out of the office has been simplified.

Pros

Inspiring Minds Inc's Psychiatric Rehabilitation Program was in need of a affordable EHR system that would help us to both streamline the services we provide to our clients as well as be affordable on a very tight budget. We found exactly what we needed in PIMSY, there are many reasons PIMSY Mental Health EHR works for us here are my top 3: Set up was a breeze, did not require a lot of work on our part PIMSY did all of the heavy lifting all that was required from us was copies of the documents we wanted incorporated into the system. PIMSY trained our staff on the new system. When we were first introduced to the PIMSY system it was a little overwhelming because of its many capabilities, the support staff at PIMSY spent many months with us training our staff on the parts of the system that pertain to our program. PIMSY support is out of this world. After training was completed and our EHR system was up and running we were not on our own PIMSY support was right there with us every step of the way. Every time there was a problem with the system PIMSY support was there, if our staff needed to be retrained on any part of the system someone was there to walk them through it again. After we become more proficient with the system and realised that additional forms were needed in the system PIMSY support was able to help with that also. I would recommend PIMSY to anyone with a mental health business of any size in need of a reliable EHR system. It simply works great.

Cons

No complaints, it is a large system with many capabilities and not all may be useful to your particular program

Julie

Company size: 2-10 employees

Industry: Mental Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2020

Great software for behavioral health providers or facilities!

The team at PIMSY is amazing! They are all very professional, and they make training sessions fun. It is easy to contact anyone at PIMSY and responses are typically very prompt.

Pros

Once a person is trained on the software, it is user friendly. If a user has a question or forgot how to do a task it is easy to logon to the PIMSY help desk and reference videos or PDF files on most topics. In addition to this the software is updated frequently based on the demands of the industry and PIMSY is willing to accommodate most needs, specific to each company. It is also nice to be able to login remotely to check the calendar for upcoming appointments.

Cons

There is no way to calculate or track the out of pocket maximum for patients within the system, at times this can make it hard to not overcharge patients. At times users will lose connection since the program is cloud based. When connection is lost, the information that was being entered can potentially be lost as well, because of this an auto save feature would be nice.

Reasons for choosing PIMSY Mental Health EHR

We choose PIMSY over other products because of the cost associated with the software, the support that is offered for training and setting up the system, and the fact that the software is designed specifically for behavioral health.

Reasons for switching to PIMSY Mental Health EHR

The systems that we used in the past were not designed for behavioral health and were not user friendly.

Popular PIMSY Mental Health EHR Comparisons