This was a Premiere Patient and Physician portal many years ago and worked so smoothly. I did live in another state, but happily when researching my info for older records, this Portal was still there and had all I needed. I did not pursue moving items to another portal that some of my doctors use today since they seems to be on an ever evolving and ever revolving system of chaos on some of the models being implemented currently. This wasn't broken, so I wish it had stayed for many other people. But a refreshing relief to still find it and get to use it. It may be working in other parts of the world and in those places I hope that the users feels as good as I do about it.

I needed to find some older records from another place and time. My portal still was available from 2014 and I had many and virtually all options available to me despite being in other Physician based web portals over the years. Beyond Helpful.

I only dislike that it is phased out in many common places and dominated by more complex systems. I experienced this issue recently at a physicians office.

Took a while to learn the system, but in’s you learn the ins and outs of navigation it a breeze

Everything thing you need is there. Options are unlimited. Navigation is straight forward once you learn the system. Support is knowlegible and fast.

Tough to learn. Training team needs a lot to be desired

I would not recommend working with this company/software. There are numerous options in the market at comparable price points that offer superior products.

Provides standard EMR and Practice Management functionality. If all you're looking for is a simple EMR to track your patient encounters, this software is a decent option.

1. Extremely difficult to transfer from other EMRs to this system. Beware that there will be a lot of manpower needed in order to get you up and running unless you're willing to pay expensive migration rates. 2. Account management and customer support teams are unorganized and inefficient. Often you have difficulty finding somebody who can answer your questions. 3. The pricing is based on a per physician basis. If you have a provider leave your practice/company, you are not allowed to terminate prior to your next renewal date. You could be left with significant fees for unused licenses if your company has any turnover. Their team offered no flexibility with fees during the COVID-19 pandemic.

The real time updating is amazing a patient can call right away with questions and we can get the answers.

I really do not have a negative. I enjo9y this product.

In my heart I know, after the growing pains, it will be a good product. They have a lot of videos to watch and webinars available. Call back is never as quick as when you need help.

2015 certified APMA partnered to work with them. NextGen uses APMA registry. Health Fusion was already purchased by NextGen so they aren't going anywhere. Customizable

1. It looks great when sales people show you but out of the box requires A LOT of customization. Of course, the good is that it is able to be customized - but YOU do it. 2. YOU do all work. They show you but you DO it 3. Many of the verbage they use looks good until you READ it. Then you realize how many changes YOU need to make.