NextGen Office
NextGen Office
About NextGen Office
NextGen® Office is an award-winning, cloud-based, clinical and billing solution designed for smaller, independent practices (≤ 10 providers). This all-in-one, turnkey solution includes specialty-specific EHR content, an easy-to-use patient portal, embedded virtual visits, a claims clearinghouse, and a MACRA/MIPS reporting dashboard. Out of the box, NextGen Office provides the right tools providers and their staff need at the point of care with no in-house IT overhead. What’s more: the solution works on any device with an internet connection. Providers can touch, talk, or type encounter notes directly into the clinical documentation template between patients or even outside the office, saving valuable time and creating an atmosphere that promotes a better work-life balan...
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Most Helpful Reviews for NextGen Office
1 - 5 of 1,244 Reviews
Kiara
Verified reviewer
Individual & Family Services, 501-1,000 employees
Used more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2020
Medical Records/ Information
Overall, I love using this website for medical information and record updates. I love being able to schedule appointments for my kids and I, it makes it really easy. NextGen still needs a little work but overall, its easy, accessible, great way to communication with healthcare providers, shows your medication and so much more great features.
PROSI love that we are able to schedule our appointments online. I like that we are also able to see our medical records and other information about myself and other family members. I also really like that its easy access anywhere you go. I like a lot of the features on the site.
CONSThe only thing that I least like about the software is the communication on scheduling and communication between a healthcare provider can take long to 2 days or more.
Christian
Verified reviewer
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
NextGen for Small to Midsize Healthcare Organizations
After over a decade of being a user, trainer, then developer supporting this software, I’ve seen how the software is used in healthcare organizations small, medium, and large. From experience NextGen is good for Small and Medium organizations because it’s easier to handle a moderate amount of customizations and frequency of updates/fixes with the current 8.x KBM and 5.9x App versions. Reporting is strong with the NextGen application suite because it’s based off of SQL. Vendor Support has improved over the decade I have dealt with NG.
PROSI like that the NextGen application suite is highly customizable.
CONSThe need for many service packs or updates to address known issues.
Ham
Design, 11-50 employees
Used daily for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Perfect for organizing
PROS
Product is user-friendly, easy to use and navigate
CONSActually didn't find anything difficult while using this software for operations
osama
Computer Software, 1 employee
Used weekly for less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2023
good app
PROS
Good prices, abundant information and smooth application
CONSLack of technical support for the application, there are some shortcomings, but they are not important to everyone
Anna
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed December 2022
Good for now, No view for the future
We enjoyed NextGen Office all around, honestly. However, they are not open to growing. They will not integrate with any other software. Their patient portal is practically impossible to gain access to. They do not provide means for virtual registration or check in.
PROSThe layout was a very clean, easy on the eyes, software. It was fairly easy for patient intake and for backend charting. I believe our billing department really like it as well.
CONSThe company does not provide quick customer service. It actually took us over a year to even have a rep assigned to us. And that was after begging.
