

10to8 Software
About 10to8
10to8 Pricing
Free Forever Plan | Free | 100 bookings + 2 staff logins Basic Plan | $9.6/month | 100 bookings + 2 staff logins + branding Grow Plan | $20/month | 300 bookings + 3 staff logins + branding + enhanced features Bigger Business Plan | $40/month | 600 bookings + 6 staff logins + branding + enhanced features + tools for HIPAA & signed BAA Enterprise Plan | Bespoke Pricing | Bespoke appointments, staff logins & features For more information visit 10to8.com/pricing
Starting price:
$12.00 per month
Free trial:
Available
Free version:
Available
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10to8 User Reviews
OVERALL RATING
Showing 1 - 5 of 599 reviews

Laura
Verified reviewer
Company size: 1 employee
Industry: Photography
Time used: Less than 2 years
Review Source: Capterra
September 2020
Best choice for scheduling, hands down!
I have used 10to8 for close to 3 years now and it makes scheduling my photo sessions a breeze. The text message feature is a major plus!
Pros
What I liked about 10to8 is that along with scheduling, you get the choice to also automate SMS text messages to clients. It also integrates with emailing platforms like MailChimp, so you can add those leads into an email workflow. That streamlines marketing offers without being constantly on the phone with leads!
Cons
There was a bit of work to do in the beginning to get everything set up, but it's nothing too extreme or that can't be accomplished by anyone just a bit tech savvy!
Reasons for choosing 10to8
None of the other products had the choices and features that 10to8 offers. The free plan of 10to8 is simply enough for a small business to start scheduling online without an added cost!
Reasons for switching to 10to8
The free plan has a lot more options on 10to8. Schedulicity does not have a free plan anymore.
Anonymous
Company size: 2-10 employees
Time used: Less than 12 months
Review Source: Capterra
September 2019
Easiest booking
I have individual clients booking coaching sessions (both online and face to face.) 10to8 has greatly simplified this process, and with the payment integration and text message reminders -- I'm having fewer no-shows.
Pros
This is a great booking system to get started with, because the free version has 98% of the features of the paid... the only limitation is a max of 100 appointments scheduled per month, which is ideal for those coaches, counselors, massage therapists, etc. just starting out. It integrates with payment systems, syncs with your calendar(s), and even sends SMS text reminders to your clients ahead of their booked appointment.
Cons
The ability to book an entire sequence of sessions is a bit awkward. Although they are working on this features....
Reasons for choosing 10to8
At this time, 10to8's feature set is stronger, although that may not be true in a few months.

Alys
Verified reviewer
Company size: 1 employee
Industry: Marketing and Advertising
Time used: Less than 6 months
Review Source: Capterra
August 2022
A great call booking software for any stage of business
Pros
I loved that I could create an on-brand, professional booking page, provide multiple appointments, collect payments and integrate 10to8 with other software I use - particularly Microsoft Teams which I’ve found many schedulers do not support.
Cons
I wasn’t able to set custom booking questions whilst using the free plan (however I was able to work around this by redirecting clients to complete a form after booking their call)
Reasons for choosing 10to8
Range of features and competitive pricing
Reasons for switching to 10to8
There wasn’t a Microsoft Teams integration

Response from 10to8
Hi Alys, thanks for taking the time out to write this review. We just wanted to share with you that you are able to set custom booking questions on the Free plan! Here's a link to an article for how to do this: https://support.10to8.com/hc/en-gb/articles/6009904327325-How-to-Customise-Your-10to8-Booking-Page#How-To-Add-Custom-Booking-Questions Please feel free to reach out to us via help@10to8.com if you encounter any difficulties along the way
Replied August 2022
Joe
Company size: 11-50 employees
Industry: Education Management
Time used: Less than 2 years
Review Source
July 2022
Good for Small business - watch out when you get bigger!
When I was able toset everything up through their online platform myself, things worked fine. The instant I had to start interacting with their customer support team, the service was awful. I had to go through multiple phonecalls to connect to a person who in the right division, and even then my questions through email took weeks to be answered, or more recently are just being ignored.
Pros
When we were under 600 appointments a month, we were happy with the service they provided us and it was a reasonable rate.
Cons
When we grew and required more than 600 appointments a month, we had to go through customer service to build a bespoke program. To move from 600 appointments a month to 900 a month, they wanted to increase my monthly rate from ~$35CAD to $270CAD. It also took weeks to get a response from their customer support team to even get this bloated price. So it's a well priced program up until 600 appointments (under the Bigger Business plan), but if you are ever going to go past that plan, prepare to be gouged. It's unfortunate because I will now need to transfer all of my customers to a new scheduling program as these fees are unreasonable for a small business
rafael
Company size: 11-50 employees
Industry: Hospital & Health Care
Time used: Less than 6 months
Review Source: Capterra
May 2022
Great product
so far so good, no complaints really.
Pros
ease of use, visually nice, compatible with WIX and google calendar, Charting option avaialable.
Cons
Size of files allowed for upload is too small. Need to be careful with the side window as it does not update the patient when you select another patient on the main screen. Many times we have charted on the wrong patient due to this.
Reasons for choosing 10to8
Ease of use and installation. Pricing was a second factor.