Calendar
Supported Operating System(s):
Web browser (OS agnostic)About 10to8
10to8 is a cloud-based booking solution for small to large businesses in all industries. It provides users with a customized booking website where clients can schedule appointments, pay for events and services and access existing bookings.
Clients can schedule, cancel and reschedule appointments as needed. Appointments are automatically synched with user calendars, and 10to8 can integrate with Gmail, Outlook, iCal and more. Users can maintain multiple calendars if necessary. Attendees can receive email and text message reminders, and users can store notes, questionnaires and other client data.
Booking buttons and forms can be embedded into existing websites, and users can also access a direct chat feature to talk with cli...
588 Reviews of 10to8
Average User Ratings
Overall
4.62 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
September 2020
Laura from Andree Photography
Verified Reviewer
Company Size: 1 employee
Industry: Photography
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Best choice for scheduling, hands down!
I have used 10to8 for close to 3 years now and it makes scheduling my photo sessions a breeze. The text message feature is a major plus!
Pros
What I liked about 10to8 is that along with scheduling, you get the choice to also automate SMS text messages to clients. It also integrates with emailing platforms like MailChimp, so you can add those leads into an email workflow. That streamlines marketing offers without being constantly on the phone with leads!
Cons
There was a bit of work to do in the beginning to get everything set up, but it's nothing too extreme or that can't be accomplished by anyone just a bit tech savvy!
Reasons for Choosing 10to8
None of the other products had the choices and features that 10to8 offers. The free plan of 10to8 is simply enough for a small business to start scheduling online without an added cost!
Reasons for Switching to 10to8
The free plan has a lot more options on 10to8. Schedulicity does not have a free plan anymore.
September 2019
Anonymous
Verified Reviewer
Company Size: 2-10 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Functionality
5.0
September 2019
Easiest booking
I have individual clients booking coaching sessions (both online and face to face.) 10to8 has greatly simplified this process, and with the payment integration and text message reminders -- I'm having fewer no-shows.
Pros
This is a great booking system to get started with, because the free version has 98% of the features of the paid... the only limitation is a max of 100 appointments scheduled per month, which is ideal for those coaches, counselors, massage therapists, etc. just starting out. It integrates with payment systems, syncs with your calendar(s), and even sends SMS text reminders to your clients ahead of their booked appointment.
Cons
The ability to book an entire sequence of sessions is a bit awkward. Although they are working on this features....
Reasons for Choosing 10to8
At this time, 10to8's feature set is stronger, although that may not be true in a few months.
August 2021
Simon from Visiospective
Company Size: 1 employee
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
August 2021
Decent solution for health professional looking to automate appointments and calendar
So far so good. I haven't had to use their help function yet, but reviews of this were generally positive and gave confidence.
Pros
The free account option allowed us to use the software to make 100% sure it had everything required for the client and her business. It allowed integration with a number of calendars (including Mac), a payment system (Stripe although PayPal would be a nice addition), a reasonable amount of styling options (as long as you don't use the Wordpress shortcode option), and plenty of nice-to-haves if we upgrade to the paid version.
Cons
It would be good to be able to style the appointment making section further for the Wordpress shortcode option...however we can use HTML as a back-up. The lack of PayPal integration was a negative as well.
Reasons for Choosing 10to8
Calendly's options particularly for group booking are quite limited. Acuity Scheduling is a good product (have used with other clients), but didn't have a longer term free option for us to work with the client.
September 2020
Jacqueline from Yoga with Chiana
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
2.0
September 2020
Great Price, But Disappointing
I set up a very small online yoga business earlier this year and selected 10to8 for ease of set up and price. Unfortunately, it has been letting me down. There are glitches delaying bookings and casuing issues with payments through PayPal. There are also functions I could really use that 10to8 doesn't offer, or only includes with their most expensive package.
Pros
The price is my favorite thing about 10to8.
Cons
There are frequent glitches (usually delayed registrations) which have been costing me money and customers.
Reasons for Choosing 10to8
I chose 10to8 after testing many, many booking systems. I went with 10to8 because it was easy to set up and worked with PayPal.
Response from 10to8
Replied October 2020
Hi Jacqueline, Thank you for sharing your thoughts; Feedback from our customers, be it negative or positive, helps us improve. I'm sorry to hear that you've had some issues with 10to8. Recently, we faced some system errors that had been causing some delays. I apologize for the inconvenience this might have caused you. We've upgraded our systems and put even more enhanced solutions in place to deal with potential system difficulties. This will help eliminate glitches in the future. We'd love to hear your feature requests, as we're always keen to improve our software and delight our customers. You can share your requests via help@10to8.com or through the in-product widget. Thanks again for your feedback and help. Cheers, Anna from 10to8
June 2020
Pat from MagnaSites.com
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Functionality
5.0
June 2020
Great full-feature scheduler
I really like 10to8. You can't beat the price and it's working really well. People set appointments with us often for different reasons. I've also been able to segregate the reasons so that I know what time I'm to meet someone and for what reason.
Pros
I like the ability to include calendars for other members of my staff so that they can book their appointments separately. That way, we're aware of whose appointments are whose. This doesn't happen with my currently paid appointment scheduler.
Cons
It's a bit difficult to set up in order to get things the way you want them and that will be 100% clear to people making appointments. I figured out some go-arounds, but others may not be as tech savvy.
Reasons for Choosing 10to8
Price and 10to8 just felt better to me and seems like it's more efficient for my clients. That's the main thing. A scheduler has to be user-friendly.
Reasons for Switching to 10to8
Time Trade is just OK. The features are... It has only one, and that's that the appointments make it to your Google Calendar. Otherwise, it's straight set an appointment and go to calendar. The people on my team and my own appointments are added to my calendar, which makes it sometimes confusing. I feel that 10to8 has more of the features I need.
