SmarterQueue

RATING:

4.80

(115)

About SmarterQueue

SmarterQueue is a social media management tool that helps influencers, entrepreneurs, marketers, and businesses manage monitoring, content posting, scheduling, customer engagement, and more across Instagram, LinkedIn, Facebook, Twitter and other social networks. Organizations can create and handle multiple content categories using colour codes and automate posting using scheduling functionality. SmarterQueue includes content recycling capabilities, which allow marketing professionals to repost and share evergreen and popular content from old posts. It offers a host of features such as content curation, visual planner, comparison, bookmarking, bulk import/uploads, tagging, drag-and-drop interface, link preview and more. Additionally, businesses can reply to customer...

SmarterQueue Pricing

$16.99 when paid yearly. $19.99 paid monthly. 25% discount for non-profits.

Starting price: 

$16.99 per month

Free trial: 

Available

Free version: 

Not Available

SmarterQueue customer communication
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SmarterQueue Reviews

Overall Rating

4.80

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for SmarterQueue

1 - 5 of 128 Reviews

User Profile

Kelly

Verified reviewer

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Love this scheduling tool

I have had support from their team when some posts failed to publish and they were very efficient and helped me sort out the issue.

PROS

I can schedule multiple variations of one piece of content within one post.

CONS

After I have scheduled a post with loads of variations I would like to be able to pull it back up like I can see it when I am posting it so I can amend it - for example when I have realised there is a typo in it or I want to refresh the post.

Reason for choosing SmarterQueue

Functionality and price.

Vendor Response

Hi Kelly, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're so glad that you are enjoying the Variations feature and that it's working for you. We're also happy that our team was able to help when you needed support. Thank you for the feedback on how the Variations feature can be better. We take feedback very seriously and we always appreciate it when customers share their ideas with us. It's great to hear that we are helping you so much, and thanks again for sharing your review!

Replied July 2020

User Profile

Stone

Verified reviewer

Professional Training & Coaching, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Affordable and Flexible

There customer service was very responsive when I got stuck and had questions. They also were human and receptive to my feedback about my unhappiness with accessibility features. In both interactions, I felt supported as a user and taken seriously as a customer.

PROS

I love the ease of creating categories of posts, specifying which channels they broadcast to and when and then letting the system take care of the rest. This app streamlines my whole social media workflow making it simple to fill my queue throughout the week - both organically and for planned campaigns.

CONS

As many have requested, the app doesn't yet support accessibility features in posting like alt-text for images or first comment on twitter to allow users to put captions there.

Reason for choosing SmarterQueue

I appreciated the calendar view posting plan and the evergreen reposting feature.

Reasons for switching to SmarterQueue

I wanted the evergreen re-posting feature.

Vendor Response

Hi Stone, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're so incredibly happy to hear that SmarterQueue helped you streamline your social media workflow and that you're taking full advantage of all the great features. We also want to thank you for your feedback, we appreciate your ideas and take them very seriously. Alt-text is definitely on our list for future improvements, and we'll make sure to look into Twitter First Comment too. It's great to hear that we are helping you so much, and thanks again for sharing your review!

Replied October 2021

Dzaner

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

1

Reviewed February 2022

Launched Too Soon

Great support - but app is cleary not done testing - they rushed to market - wait till they update their platform not a good use of yuour time currenly.

PROS

Great software with intersting features that help you scheudle posts in a more creative way - especailly the evergreen posts

CONS

Content cannot be hosted and the push to phone notifications resize your videos making them grainy and not publishable on instagram. Text is blurry, visuals are blurry - we could not use it at all.

Reasons for switching to SmarterQueue

Went from hootsuite to SQ however we are not back on Hootsuite.

Vendor Response

Hi Dzaner, Thank you for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're so happy to hear that you enjoyed the scheduling capabilities and the extra engagement boost from the Evergreen feature. We also greatly appreciate your feedback on how SmarterQueue can be better. Your specific niche case was very helpful for our team to identify and plan future improvements. While we're currently prioritizing developing other features that our customers are super excited about, we're looking forward to putting your great feedback to great use soon. Thanks again for sharing your review!

Replied February 2022

Susan

Retail, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2023

How to be organised!

I love smarter Queue for all the reasons stated above ,but most of all it makes planning simple & fun!

PROS

SmarterQueue is easy to use & I have found it very helpful for my business. It helps me organise social media posts and plan ahead. I would not hesitate to strongly recommend this for anyone with a small business who wants to reach out & shout out about their products.

CONS

There is nothing I have every found that I do not like about SmarterQueue because it is easy & straight forward to use and makes planning simple & fun!

Vendor Response

Hi Susan, Thank you for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're so happy to hear that SmarterQueue is working out so well for you and that you're taking full advantage of all its time-saving features! It's so great to hear that we're helping keep you on top of your social media strategy. Thanks again for sharing your review!

Replied March 2023

Phil

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed March 2023

Really good software for multi account management

We've used multiple platforms but find that this is the easiest and most effective solution on the market plus pricing is really good too.

PROS

There's too many features to list that we love but the main ones areCATEGORIESSet up categories for each type of post ie awareness days, team posts etc, then set them up as queues on a calendar so when creating a new post it automatically drops into the queue.SNIPPETSSet up batches of hashtags or client for quickly adding to posts.GRID PLANHave a look at how Instagram posts will look as part of your brand's grid and move them around prior to posting.

CONS

Nothing really, or maybe the good far outweighs the bad!!

Reasons for switching to SmarterQueue

As social media has progressed we've found that the former platforms haven't evolved quickly to keep up with the demands

Vendor Response

Hi Phil, Thanks for taking the time to share your thoughts on SmarterQueue, we truly appreciate your review! We're so happy to hear that you're finding SmarterQueue so useful and that you're taking full advantage of all its time-saving features. It's great to hear that we are helping you so much, and thanks again for sharing your review!

Replied March 2023

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