Viventium Software

Viventium Software

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2

Recommendations

FrontRunners 2020

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About Viventium Software

Viventium Software is a cloud-based payroll and human resources (HR) solution for small to mid-size businesses. Key features include payroll, HR, talent acquisition, ACA tracking, business intelligence, time and attendance, benefits administration, learning management, and Covid-19 Solutions. A mobile Employee Self Service (ESS) app is also available for iOS and Android devices. Viventium Software enables users to track employees via the integrated HRIS system - including data on employment, payroll and HR capabilities - and to add notes and upload documents into each profile. Users can then provide employees with essential information, such as employee policy handbooks. Employees can request paid time off using the ESS app, which managers can then approve or decli...
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Payroll

Viventium Software User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 42 reviews

Debbie

Verified reviewer

Company size: 2-10 employees

Industry: Human Resources

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2021

Business Manager

Overall, I love Viventium. You can tell them that you want to see something or suggest an improvement to their software and they listen. They will work on the suggestions and roll out updates to the software. They ensure that any updates they roll out there are training aids for you to access. If you need a live person during business hours, you can get one.

Pros

I love Client Services Help. Anytime I am stuck or have an issue, Client Services is there to help.

Cons

At first, we had to use a workaround for our accounting software, but they now have a direct feed to it.

Reasons for choosing Viventium Software

The ability to customize the product to our specifications/needs. We were able to tell Viventium what we wanted and how we wanted to do it, and they were able to give us what we needed.

Reasons for switching to Viventium Software

We weren't getting the breakouts that we needed to carry over into our general ledger files.

Eli

Company size: 51-200 employees

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2021

I have drunk the Cool-Aid

We used to spend 45 minutes with every new employee (we hire 5-8 a week) just doing paperwork. Then we had to scan that and store it digitally. We had to then shred the paper documents. It didn't make our new employees leave excited. They were tired of paperwork and having to write the same info on every form. Now, I tell them they'll have an email from us by the time they get home and they can log in and do everything on line. Once they put in one piece of info, the system fills that in wherever it shows up. Viventium stores all of that for me online (HIPPA compliant) and I can add additional documents that are unique to each individual whenever I want. Payroll is quick and easy. I understand the programs and I know I'm getting people paid correctly. I love the interface and how easy it is to understand.

Pros

I am a believer. Viventium customer service has been unmatched. I get help right away, anytime I need it. The system is designed for my industry and so it doesn't have hundreds of other parts that get in the way and confuse me. I feel like payroll is easy to run and the onboarding process is a life saver. I cannot say enough good things about Viventium.

Cons

I wish it integrated with my other business programs behind the scenes, but there are hundreds of those out there so I'm not surprised it can't talk to each one. They helped me set up personal reports which make that communication quick and easy.

Reasons for switching to Viventium Software

I cried trying to submit payroll using ADP. After I was able to run payroll all by myself (on the third try), my rep said "Wow! Nobody ever gets it done on their own that fast." That's not ok! It shouldn't take 2 months for me to learn how to pay people. Viventium showed me their platform and made sure all my questions were answered before I ever switched. Then they made the transfer process almost painless. They did all the work.

Raz

Company size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

June 2022

Major dissapointment and most horrible service i have even experienced in my career

Terrible is an understatement

Pros

We have used the system for several years as well as recommending the system to several other companies

Cons

I did not like anything to do with Viventium

Ethan

Company size: 51-200 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

May 2022

Mostly great product

Pros

The app functions are great and easy to use.

Cons

we were told that the API is supposed to work effortlessly with our EMR system but have yet to be shown how to do this. Customer services could be better.

Rachel

Company size: 11-50 employees

Industry: Hospital & Health Care

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

Excellent Product for the Price

Excellent- strong support staff and knowledgeable sales team.

Pros

I love the talent acquisition piece and how easily it flows into the payroll system.

Cons

I have zero complaints. This product has been easy to use and invaluable to our team.

Reasons for switching to Viventium Software

Alayacare was difficult to use and payroll had to be manually put in to our payroll software. It was not user friendly for back office or field staff. Viventium offered everything we were looking for.

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