Gusto

RATING:

4.65

(3692)

About Gusto

Gusto is a modern, online human resource platform that helps any small business owner take care of all hr tasks. Gusto offers HR tools and HR services to help with managing employee onboarding, running payroll, administrating health benefits, and engaging employees and teams using one integrated, easy-to-use platform loved by over 100,000 modern employers. Any business owner will feel like a pro no matter how complicated the situation. Gusto provides any small business with payroll management and benefits management services. Gusto provides expert guidance from HR professionals when purchasing health insurance for the first time, integrating existing plans with payroll, or needing help with add-ons like 401(k), life insurance, and commuter benefits. Using integrated p...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Gusto Pricing

Simple: For smaller businesses with simple salaries, wages, and pay schedules. $40 per company + $6 per employee per month. Plus: For businesses with complex hiring, payroll, and team management needs. $80 per company + $12 per employee per month. Concierge: For businesses with more sophisticated HR, policy, and compliance needs. $149 per company + $12 per employee per month. Premium: For growing businesses who need premium tools and dedicated support (minimum 25 employees). Talk to sales to create your custom plan. Contractor Only: For companies without W-2 employees. $6 per contractor per month.

Free trial: 

Not Available

Free version: 

Not Available

Gusto run payroll
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Gusto Reviews

Overall Rating

4.65

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 3,660 reviews

Matthew

Company size: 2 - 10 employees

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

February 2021

Great value. All the features you need.

User Profile

Erik

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2021

Great HR Option for Small Businesses

As an owner/operator starting out, I ran into problems implementing other payroll systems for our company. Luckily I came across Gusto and got things up and running g fast. We’ve been using it ever since.

Pros

Easy on boarding and constantly communicating with our management staff has kept Gusto in its place of being our payroll management system for our employees.

Cons

It’s a little pricey, especially since we don’t use all of the available features but it’s a good system overall.

Reasons for choosing Gusto

I trust Gusto more in that this is the primary thing they do for businesses

Reasons for switching to Gusto

Gusto was easier to implement and provided more support

Jorge

Company size: 2-10 employees

Industry: Accounting

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2022

Payroll made simple

I have had a great experience with GUsto better then most other payroll providers

Pros

Ease of use. simple to setup and be running payroll in no time

Cons

I wish there was better training to fully understand the software.

Reasons for choosing Gusto

Open API

Reasons for switching to Gusto

Price

Arpita

Company size: 201-500 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

December 2022

Average Payroll Management System

We gave a trial run with Gusto starting with the Payroll Management however as it was quite buggy we couldn't continue our usage for long.

Pros

It's an average HR Management System. We've initially tried this to maintain our Payroll but it was buggy and it's time tracking tool was missing many important features.

Cons

Gusto has lots to improve on it's features, modules, functionalities that they're offering. For example: the tax template isn't compatible and hard to make it usable for the local tax rules. It lacks of soft customizations.

Sean

Company size: 11-50 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

October 2022

Gusto Makes Payroll For Small Business Easy

Payroll went from taking us hours to taking us about 30 minutes. No filling out IRS forms just set it and forget kinda.

Pros

One of the best features is that we don't have to worry about calculating and paying our payroll taxes. Its something small businesses struggle with not you plugin in the time cards and hit submit and it's done.

Cons

It's fairly easy if you're tech-savvy. If this is your first time using software or a cloud platform like this it's a learning curve.

Reasons for choosing Gusto

Again our accounting firm loved the platform and we do too.

Reasons for switching to Gusto

Because it was recommended by our accounting firm. We think it was a sound move.

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