I appreciate the availability of the technical staff and training. Eddy is always improving the product to better meet our needs. I am very happy with the program

**Having our employee documents digitally stored and easy to access. **I love the ability to email a form for review and signature to our employees. **Tracking hours for Payroll **New employee onboarding is much easier **Advertising for new employees is coordinated with Job search sites **Training tracking and much more

It took me some time to adjust to a new program

Even more than the product itself, the EddyHR team has been incredible! They are so responsive, professional, friendly, and I trust 100% that they are here to help me the best they can. Having a great specialist at EddyHR who is available any time on any day to answer my questions is so great!!

EddyHR has been very easy to use for recruiting and employee management, as well as time and PTO tracking, and document retention. For the price, we couldn't have asked for a better starter HR platform for our small compan

While EddyHR is a great platform, I do wish there were a few more features available. The features currently in place on the platform are good enough for now, but it takes a lot of leg work on the back-end since I can't customize it exactly to my specific needs. I wish it was built out a little more, and more easily customizable to my company's specific processes. But again, for the price I can't complain! I use this system every single day and it does get the job done well.

The customer service team is amazing - always very responsive.

Our company had paper files before - Moving to an online HRMS has been so helpful

It would be nice to notify employees when their licenses expire. Currently the way Eddy has it set up, you have to create a training. It would be great to have a calendar of dates to notify employees of deadlines.

Eddy's team from beginning to end has been phenomenal.

Installing and getting employees used to a new software is challenging, but Eddy's team were amazing. They have continued to help us through the process and as a new team ourselves, they've been patient and helpful when we have shifted our needs during the process.

There's still some future functionality I wish was available now, the challenge of having future leave taken out prior to it being earned and balances has been tricky, but in general, the system is solid and super helpful.

What I like best is the customer service. Once we signed on, we were immediately assigned a rep that is always there to answer questions and help me walk me through new functions. The other great feature is the ability to access EddyHR's HR Support Center which is a great resource for all things HR - it's easy to ask a question of the HR Concierge, or scan the state-specific laws, tools, and videos. This has been great since I'm not a HR profession by trade.

EddyHR is user friendly, clean, not cluttered, and has the features that we needed the most - time tracking, time off management, important document management/storage. It has a simple employee portal that's easy to use.

The software is fairly new so there are some features that haven't been rolled out yet like ability to have more than one vacation policy. It's not a big deal since I know more is to come and I already love what I see.