Gold-Vision CRM
What is Gold-Vision CRM?
Who are we? Gold-Vision is a user-intuitive customer relationship management (CRM) solution that includes modules for sales, marketing, support, projects, portal and events. Suitable for organizations of all sizes, it can be installed both on-premise and in the cloud, dependant on preference. Core features: The core CRM features include automatic tracking and synchronization of emails with Microsoft 365. Other features include centralized ...

How much doesGold-Vision CRM Cost?
Price starts from $32.50 per monthSubscriptions include support, maintenance and software updates
Free trial: available
Free version: unavailable
What Features does Gold-Vision CRM offer?What Features doesGold-Vision CRM offer?
Top Gold-Vision CRM features and user ratings for each are:
4.7
(6)
4.9
(7)
4.8
(5)
4.4
(7)
4.8
(8)
4.7
(7)
4.8
(22)
4.7
(9)
4.6
(16)
5.0
(7)
4.4
(5)
4.7
(9)
4.0
(6)
4.8
(6)
What Deployment Options doesGold-Vision CRM offer?
Gold-Vision CRM offers the following deployment options:
Gold-Vision CRM does not offer:
Most Helpful Reviews for Gold-Vision CRM
1 - 5 of 106 Reviews
David
51-200 employees
Automotive
Less than 6 months
Reviewed January 2021
Future proof your business
OVERALL RATING
EASE OF USE
5.0
VALUE FOR MONEY
4.0
CUSTOMER SUPPORT
5.0
FUNCTIONALITY
5.0
GV delivers a sensibly priced solution that has been rapidly intergrated by our various teams very efficently. Flexible, transparent and simple to use are key attributes.
CONSThe calendar functionality could be improved, along with better action point awareness.
Reasons for switching to Gold-Vision CRM
Poor customer service Ease of upgradeability Lack of future proof planning
Vendor Response
Hi David, Thank you for your 5 star review and we're pleased to hear that you find Gold-Vision flexible, transparent and simple to use. If we can help further with the calendar functionality, please do get in touch. Kind regards, Zoe
Replied February 2021
Alice
51-200 employees
Biotechnology
More than 2 years
Reviewed November 2021
GoldVision 8 CRM
OVERALL RATING
EASE OF USE
4.0
VALUE FOR MONEY
4.0
CUSTOMER SUPPORT
5.0
FUNCTIONALITY
4.0
Our account manager has been on hand every step of our upgrade process and provided plenty of support and training in setting up GoldVision 8 CRM. The system is clean and easy to use, has allowed us to simplify some of our internal processes and create easy to view dashboard charts of key information.
PROSWe use GoldVision 8 CRM for all aspects of our customer management, sales processes (website lead qualification, quote generation and opportunity progression) and support ticketing. The system is very intuitive to use, provide good functionality ‘out of the box’, but also allows easy customization to match our internal processes.
CONSA few of our business specific processes cannot be set up in the system, although most areas can be re-configured easily or via additional customization.
Reason for choosing Gold-Vision CRM
We preferred the ease of customization and simplicity of quoting on GoldVision CRM
Vendor Response
Thank you Alice for your fantastic review of Gold-Vision and the team. Kind regards, Zoe
Replied November 2021
Jason
Verified reviewer
11-50 employees
Telecommunications
Less than 2 years
Reviewed April 2021
Small minded and technically limited in there approach to email campaigns
OVERALL RATING
EASE OF USE
3.0
VALUE FOR MONEY
1.0
CUSTOMER SUPPORT
1.0
FUNCTIONALITY
3.0
they have come along way with the ease of using the product , however its a crm and like everything else you get out what you put in
CONSAmusingly as a CRM and Marketing tool they go against industry practice and essentially encourage you to Phish emails from another domain as they don't have ability to create a sub domain (like most companies use) for emailing marketing purposes without losing all functionality and control for that domain. i.e if you own the domain mycompany.com they want you to create a new domain similar for sending out marketing emails - isnt this want phishing is - Crazy and to think you have to pay for the pleasure !! Also dont hold your breath for support or your account manager to get back to you unless you chase and chase and chase and chase !!
Vendor Response
Thank you for providing feedback. It was good to discuss this with you to confirm that our solution does allow you to use your sub-domains for marketing mailing. Also, using dedicated mailing domains is common practice, protects your primary domain from potential blacklisting and not related to phishing. Our strong mail delivery performance is testament to this. Although the common view is that primary domains are unaffected by the reputation of sub-domains, this view is not shared by organisations that manage the blacklists who are clear that poor sub domain reputation can affect a primary domain reputation. We are happy to support the sub domain approach, on the understanding that you accept the risks. Our team had been trying to make contact with you and your colleagues on this matter. We have since spoken and we look forward to working with you and your team.
Replied May 2021
Donna
201-500 employees
Mechanical or Industrial Engineering
More than 2 years
Reviewed November 2022
Easy to use and configure
OVERALL RATING
EASE OF USE
5.0
VALUE FOR MONEY
5.0
CUSTOMER SUPPORT
5.0
FUNCTIONALITY
5.0
Excellent, so easy to use as an admin and edition 8 is really intuitive for our users, who have given nothng but good feedback about the new UI. Support is excellent and there is always help at hand, plus all the Gold Vision contacts that I have are extremely helpful and friendly.
PROSThere is so much scope for admministrators to learn and implement configuration themselves which makes it so much easier to tweak and personalise to the business.
CONSSome of the search functionality can jump about on the lists and it's a bit frustrating but I understand it is a bug that is undergoing a fix.
Reason for choosing Gold-Vision CRM
The configuration potential
Reasons for switching to Gold-Vision CRM
Salesforce was overkill for us, we were using a fractionnof the system and it's functionality. It was also a pain to configure and support was hard to come by.
Vendor Response
Hi Donna, Thank you so much for your excellent review. It's great to hear that you find Gold-Vision to be intuitive and our support to be excellent. Kind regards, Zoe
Replied November 2022
Andrew
11-50 employees
Events Services
Less than 12 months
Reviewed May 2022
An excellent CRM system with fantastic customer support
OVERALL RATING
EASE OF USE
5.0
VALUE FOR MONEY
5.0
CUSTOMER SUPPORT
5.0
FUNCTIONALITY
5.0
5* Experience. Implementing Gold Vision was probably the best business decision I've made in the last 12 months.
PROSI have been using GV for around 12 months now and it has genuinely had a transformational impact on our business. The setup process (implementation and customization) was incredibly straightforward and led by GV's friendly team. We started seeing improved results almost instantly compared to previous solutions. Gold Vision CRM is now an integral part of our business operations and I would highly recommend it. Two best things about Gold Vision from our point of view; 1. Customer service is outstanding - The team is very responsive and great at helping us get the most out of the system 2. There is so much to discover - We are probably only using around 30% of the capability of the system right now and are getting huge value from it. There are so many facets to the system that you can constantly be unlocking new areas for better performance, automation and analysis.
CONSHaven't come across anything we are unhappy with yet.
Vendor Response
Hi Andrew, Thank you for your wonderful review about Gold-Vision and the fantastic customer support that you and your team have received. I shall certainly pass on your comments. Kind regards, Zoe
Replied May 2022